At Hotel Himalayan Galaxy, we aim to maintain transparency and fairness in all bookings. Please review our Return and Refund Policy carefully before making a reservation.
Booking Cancellation
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Cancellation requests must be made as per the terms shared at the time of booking.
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Cancellations made within the allowed cancellation period may be eligible for a refund.
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Cancellations made after the permitted period or in case of no-show may not qualify for any refund.
Refund Eligibility
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Refunds, if applicable, will be processed only after confirmation from hotel management.
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Certain promotional or discounted bookings may be non-refundable.
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Any applicable cancellation charges will be deducted before processing the refund.
Refund Process
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Approved refunds will be processed through the original mode of payment only.
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The refund timeline may vary depending on banks or payment gateways and is usually completed within a reasonable timeframe.
Modification of Bookings
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Date changes or booking modifications are subject to availability and hotel approval.
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Any difference in tariff due to modification must be paid by the guest.
No Return Policy
As hotel services are time-bound and non-tangible, returns are not applicable once the stay period has commenced.
Force Majeure
The hotel shall not be responsible for refunds arising from events beyond its control, including natural disasters, government regulations, or travel restrictions.
Policy Updates
Hotel Himalayan Galaxy reserves the right to amend or update this Return and Refund Policy at any time without prior notice.